Having technical issues, please call us at 1-800-598-9961 and speak with one of our support representatives. If a remote session is required please follow the below instructions.
Please click here to download our help desk tool to allow one of our support team members to remotely connect to your computer.
- Run the downloaded file and let your support representative know the ID and password.
- Please close any sensitive information that is on your computer screen.
- Also note, this is a temporary utility and does not provide unauthorized access once the remote session is closed.